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How can I submit a meter reading if the current one is an estimate or incorrect?

If we have estimated your meter reading, you can submit a meter reading online or via our smartphone app. Once you have submitted your new meter reading we will send you a revised bill.

For further information please call our water meter team on 0345 072 6065. We are open 8am - 8pm, Monday to Thursday, 8am - 6pm on Fridays and 8am - 4pm on Saturdays.