Pay your water bill

Set up a direct debit, make quick single payments and manage your account online

The easiest way to pay your bills, submit meter reads and report leaks

Don't forget you will need your account number in order to pay as a guest

The most popular way our customers pay their bill

Find a payment plan that's right for you

Other ways you can pay your bill
Automated payments line	Did you know you can check your balance and pay your bill using our automated card payments service using your debit or credit card? Please call 0800 980 6050 and have your account number ready.
Internet banking, standing order, BACS	If you pay your bill using your own internet banking service, standing order or BACS, please take the appropriate action to amend your payment instruction, as required. Our banking details are: NatWest Bank PLC Sort code: 010917 Account number: 58933956 Don’t forget to include your United Utilities account number (which you can find on a recent water bill) in your reference when making a bank transfer payment.
Pay by cash	Take your bill or United Utilities Payment Card with you to either: a Paypoint outlet a Payzone outlet the Post Office There are no counter fees for cash payments at Paypoint, Payzone stores or Post Offices.
At your bank	You can pay at your own bank or building society; just take your bill with you. You can pay by cash or with a cheque made payable to United Utilities Water Limited. Please be aware that some banks and building societies will charge for this service.
By cheque	Please make your cheque payable to UU Payments, PO BOX 347, Lowton Way, Sheffield, S98 1EN. Do not send cash through the post. Please remember to write your customer account number on the back of the cheque (you can find your account number on the top right of your bill).

If you are having trouble paying your bill, we are here to help. Get in touch and find out how we can support you.

Our lowest bill guarantee means it's easier than ever to reduce your water bill

Cookie consent