Can I still take my own meter readings from an Automated Meter Reader?

Yes - our Automated Meter Readers (AMRs) still have a display for you to take your own meter reading. If you need more information about how to read your meter go to How to find and read your meter. AMRs have a cover over the dials which can be lifted to give a clearer view.

For further information please call our water meter team on 0345 072 6065. We are open Monday-Friday from 8am-8pm, and Saturday from 8am-4pm, excluding bank holidays.

Still need further information or help? If so, please Contact us.


Related Frequently Asked Questions

What is an Automated Meter Reader?

An Automatic Meter Reader (AMR) meter can be read remotely rather than having to visit your home to manually read your meter.

What are the benefits of an Automated Meter Reader?

If your meter is inside your home, it now means we no longer need to get inside your home to read the meter.

Is it safe and secure to transmit my Automated Meter Reading?

Yes - The meters are a ‘one way’ device – they only send meter read information out and have no functionality to receive any signal – in other words, they cannot be hacked.