Supplier performance

The table below details our supplier value measures and targets to 2025. It reports our performance and demonstrates progress by innovating in partnership with suppliers in the delivery of our purpose.

Performance highlights in 2021 include:

  • Successfully launched our new approach to responsible supply chain management for AMP7 called United Supply Chain (USC).
  • Developed new Responsible Sourcing Principles and, via our partnership with Supply Chain Sustainability School, offered both our commercial colleagues and supply chain partners free resources to learn more about them.
  • Supported our suppliers during COVID-19, changing payment terms from 14 to 7 days to help with cash flow and offered a range of payment options such as advanced payment, payment on application or modified terms.

To understand the verification process for our data, please see CR reporting.

From 2020-21 onwards we have adopted a new set of measures for suppliers to demonstrate how we are fulfilling our purpose which is why there is no trend data this year. The progress we have already made to operate in a responsible manner is demonstrated in our 2015-20 measures and targets performance.

 

Measure Target to 2025 2020/21 Performance
Invoices paid within 60 days At least 95% 99.55%
Average time taken to pay invoices <28 days 13
% suppliers in high risk categories, as identified by sustainability risk assessments, covered by enhanced due diligence audits 5% Delivery scheduled from 2021
% of partner and strategic suppliers that have sustainability risk assessment in place 75% 35%
Supplier Relationships Management score 90% 69%
% of targeted suppliers signed up to United Supply Chain 100% 38%
CIPS ethical mark Retain annual accreditation Retained
Savings delivered through innovation and efficiency £40 million £3.9 million

The progress we have already made to operate in a responsible manner is demonstrated in our 2015-20 measures and targets performance.