Moving home?
Make your move go smoothly!
Current incidents in our area:
Issues with your water?
Updates on known issues
Priority Services
Need help due to age, ill-health or disability?
Struggling to pay your bill?
No need to worry - we can help
Coronavirus update
A message for customers including info about what you can expect from us if we need to visit your home and support if you're struggling to pay.
Save water, save money
Learn more about how you can save money with our FREE water saving gadgets.
Performance
Find out more about how we're performing at United Utilities.
Water taste and appearance
We work around the clock to provide safe, high quality drinking water. Find out more about your tap water here
We're on the telly!
Sewermen is back for a second series every Thursday at 9pm on Paramount Network.
Save money with a meter
Our lowest bill guarantee means it's easier than ever to reduce your water bill
Some common FAQs
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How can I find my account balance?
There are three easy ways to find your account balance...
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I have no water, what should I do?
Don’t panic - there may be a pipe burst which is affecting your water supply.
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How can I save water?
There are lots of things you can do to save water...