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Your United Utilities Home Visit

We’re doing all we can to make sure any United Utilities home visit is carried out in the safest possible way for our customers and our teams. In order to follow the latest government guidelines on carrying out work in homes and businesses we’ve made some changes to the questions we’ll ask you and how our teams operate. Please watch the video below to understand how we’ll be preparing for your United Utilities home visit. You can also read our Covid Compliance Statement here.

Preparing for your United Utilities home visit